Application & References
Last updated: November 2020
under certain data protection laws, including, without limitation, the European Data Protection Regulation
BY ACCESSING OR USING THIS WEBSITE AND/OR OUR OTHER WEBSITES, on behalf of yourself and/or
regarding the collection, use, processing and disclosure of your Personal Information. You are also agreeing to comply with the requirements contained herein.
2.3. Links from this Website
This Website may contain links to other websites, applications and services maintained by third parties. The
information practices of such other services, or of social media networks that host our branded social media pages are governed by third parties’ privacy policies or statements, which we encourage you to review to better understand such third parties’ privacy practices.
3.1 Personal Information We Collect Directly from You.
The information we collect from you on or through our Websites, which includes Personal Information, includes:
3.2 Automatic Data Collection Technologies We Use.
As you navigate through and interact with our Websites, we use common information collection tools to
automatically collect information. The information we collect automatically is statistical data and may include
3.3 Ways to Manage Cookies.
A. Browser Settings.
As stated above, you can control or disable cookies in your web browser. How you disable cookies depends on which browser you use. All modern browsers allow you to change your privacy settings to prevent websites
from planting cookies.
These settings will typically be found in your browser’s “options” or “preferences” menu or by using ‘Help’
option. In order to understand these settings, the following links may be helpful.
If you configure your browser to refuse to accept cookies, you may be unable to access certain parts of this
Website and/or it may not function as intended.
Some content or applications, including advertisements, on our Websites are served by third parties, including
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see
We process information that we collect from and/or about you, including Personal Information to perform services for you, to pursue our legitimate interests, and for other purposes, including:
We may also use your information to contact you about our own and third-parties’ services that may be of interest to you. If you do not want us to use your information in this way, please uncheck the relevant box located on the form on which we collect your data (the order form/registration form or adjust your user preferences in your account profile).
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
5.1. Disclosure of Your Information
We may also disclose your Personal Information:
We may also disclose aggregated information about you and other users that does not identify you or any other individual, without restriction.
5.2 Choices About How We Use and Disclose Your Information.
We strive to provide you with choices regarding the Personal Information you provide to us. We have created
mechanisms to provide you with the following control over your Personal Information:
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
5.3 Accessing, Controlling Updating, Correcting and Deleting Your Personal Information.
When you use our Websites, we work to provide you the ability to access, review, correct, edit, or remove your
Personal Information and related content that you have provided to us. You can do this by logging into the Website and visiting your account profile page. Although most changes will occur immediately, some information may stay stored on your browser’s web cache. We take no responsibility and are not liable for information stored in your cache or on any other electronic devices through which you may access our Websites.
For your information, removal of your Personal Information may impact our ability to provide you or your ability
to use our services.
5.4 Choices for Personal Information.
We will ask for your consent prior to collecting or using Personal Information for any purpose other than those
5.5 Opt-Out/Changing Your Account.
You may unsubscribe or opt out of any of our email lists, electronic newsletters, bulletins, guides or marketing
campaigns at any time by following the instructions included in such email or other communication, or by contacting us by phone at +1.833-789-0001 (toll free) or +1.212-234-3100, or emailing to firstname.lastname@example.org.
Your Personal Information is currently processed and stored in the United States.
Please note, not all countries provide the same level of data protection. In this event, we will ensure that the recipient of your Personal Information offers an adequate level of protection in the country in which it is processed, for instance by entering into standard contractual clauses for the transfer of data as approved by the European Commission with respect to the GDPR or other applicable requirements, or we will ask you for your prior consent to such international data transfers.
7.1 Data Retention.
We retain your Personal Information and information stored and collected through our Websites for as long as we have a business or tax need or as applicable laws, regulations, or government orders require. When your
information is no longer necessary or relevant for the identified purpose or to fulfill a legal or business
requirement, we will use reasonable commercial efforts to securely dispose of and destroy your information
collected through the Website.
After expiry of the applicable retention periods, your Personal Information will be deleted. If there is any
information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place
appropriate measures to prevent any further use of such Information.
7.2 Data Security.
We follow generally accepted standards, including organizational, technical and physical measures to help
safeguard against the accidental or unlawful destruction, loss, alteration and unauthorized disclosure of, or access to, the Personal Information we process or use. We are not responsible for circumvention of any privacy settings or security measures contained on this Website.
You are solely responsible for protecting your password, limiting access to your devices and signing out of our
Websites after your sessions. Any transmission of Personal Information is at your own risk. If you have any
questions about the security of our websites, please contact us by using the information in the “Contact
Information” section, below.
While we follow generally accepted standards to protect Personal Information, no method of storage or
transmission is 100% secure. The safety and security of your Personal Information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone and you agree not to provide any other person with access to the Website or portions of it using your name, password or other security information. We urge you to be careful about giving out information in public areas of the Websites like message boards or using public or shared computers so that others are not able to view or record your
If you have any questions about the security of our Websites, please contact us by using the information in the
“Contact Information” section, below.
8.1.1 Data Protection Officer. Engel & Völkers has a “Data Protection Officer” who is responsible for matters
relating to privacy and data protection. This Data Protection Officer can be reached at Americas.DPO@engelvoelkers.com.
8.1.3 Your Rights as a Data Subject. The GDPR may provide you the right to:
8.1.5 Legal Basis for processing your Personal Information. Engel & Völkers will only use your Personal
Information when the law allows us to. Most commonly, we will use your Personal Information in the following
A legitimate interest is when we have a business or commercial reason to use your information in conducting and managing our business. We will consider and balance any potential impact on you and your legal rights when we process your Personal Information for our legitimate interests. We do not use your Personal Information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required for compliance with a legal or regulatory obligation or permitted to by law).
8.2 Your Rights Under the California Consumer Privacy Act (CCPA).
8.2.1 The below section supplements our privacy statement to provide California residents with the information
needed to exercise their rights under the CCPA. These rights include:
8.2.2. How to Exercise Your Rights.
To exercise your rights under the CCPA or under other applicable laws, please contact us by using the information in the “Contact Information” section below. We try to respond to all legitimate requests within 45 days and will contact you if we need additional information from you in order to honor your request. Occasionally, it may take us longer than anticipated, taking into account the complexity and number of requests we receive. If we require more time (up to 90 days) we will inform you of the reason and extension period in writing. If you are an employee of a customer of ours, we recommend you contact your company’s system administrator for assistance in correcting or updating your information.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
9.2 Children’s Privacy.
We are committed to protecting the privacy of children and encourages parents and guardians to take an active role in their children’s online activities and interests. Our Websites are not directed to children or designed to attract them. You must be at least 16 years of age to use our Websites and Services. We do not knowingly collect, use, or disclose Personal Information about users that are under 16 years of age. If we later learn that a user is under 16 years of age, we will remove that user’s Personal Information from our databases and prevent the user from further using our Websites and services. If you become aware that a user is under 16 years of age, please notify us immediately at email@example.com. If you are a user who is identified in this manner, we may require you to submit suitable proof of age, such as a copy of government-issued identification, in order to continue using our Websites.
9.3 Monitoring and Enforcement.
In accordance with applicable laws, you may request access and raise concerns or complaints regarding your
Personal Information processed by us with by contacting us: by email at firstname.lastname@example.org, or by phone at 833-789-0001 (toll free) or 212-234-3100.
our practice to respond to you within  days of receiving the complaint. We will take all appropriate action to
remedy any such issues.
York, New York, 10022, United States of America. You may also call us at +1.833-789-0001 (toll free) or +1.212-234-3100.